Another CDN issue

Web Performance Discuss Test Results
1

Hi,

First time poster, thanks for any help.

We are using a live chat widget (Pure Chat) on our site (https://photostories.cc).

Scanning the site, we get the following:

FAILED - https://cdnva2.purechat.com/app/VisitorWidget/CompiledWidget/10227298.js
FAILED - https://cdnva2.purechat.com/app/scripts/socket.io.v0.9.16.js
FAILED - https://cdnva2.purechat.com/app/VisitorWidget/WidgetCss/Minimal/019cde/10227298.css
FAILED - https://cdnva2.purechat.com/app/Content/images/widget-logo-32.png
FAILED - https://cdnva2.purechat.com/app/Content/images/widget-logo-64.png

However, their cdnva2 is functioning properly, according to their support.

Thoughts?

Thanks!

best,
Andy

2

It doesn’t look like that’s actually a CDN. A traceroute from India shows it coming back to the US: http://www.webpagetest.org/result/140926_B7_X1T/ and I tried a full test from India just in case they were doing some geo-targeting and using different host names but it still went to cdnva2.

The servers may be running fine but it doesn’t look like it’s a geo-distributed infrastructure of any kind.