"Timed out waiting for the browser to start"

Web Performance Discuss Test Results
1

I’ve tried to run a test numerous times - tried a couple of different URLS from my site - but each time I get the following issue, “Timed out waiting for the browser to start”

Any idea how I get round this ?

Thanks.

2

Which test location? That’s a new message that was just added yesterday and it sounds like one of the test locations isn’t working well with the agent changes.

3

Sao Paulo, Chicago, Tokio, all three display that error message for me. http://www.webpagetest.org/result/140311_4K_fefc184e346957a96c8dd3ed6b400dd3/

4

Thanks for the report and sorry about that. Should be fixed now: http://www.webpagetest.org/result/140313_HP_a053d4db0c387b6704f67a33d8f861bc/

5

Same for me again… i run about 150 test each day but since couple of days i get around 4 “Timed out waiting for the browser to start” tests per day…

Sample test-ids:

170919_Q2_295c8fe84e74498a44a09af39f943e7d
170919_KB_bd53a58eb94e733cdb40f885dae06230

Is there someone else with same prob?

6

Looks like 4 of the 40 VMs were running high error rates (90+%, normal is 2-5%). Both of the failed tests were on the VMs with error issues. I just rebooted them and will keep an eye on them to make sure the rates come back down to normal.

7

Thank you :slight_smile:

8

@ Patrick,

We are facing the time out issue for FF and Chrome in our private webpage instance, IE works fine. can you please suggest on this.