screenshots, waterfals missing

http://dl.dropbox.com/u/361747/WebPagetest1.png - summary of 5 runs

http://dl.dropbox.com/u/361747/WebPagetest2.png - first run first view

Happened from a VPS in Thailand. Saw same issues when running from an ec2 instance in Singapore.

The server hosting the web portion is in the states about 300ms away from test sites.

Any clues on why this happens?

Viewing it via HTTP API shows this

[code]<?xml version="1.0" encoding="UTF-8"?>

200
Ok

5


9929
724
966750

966750
241
241
2545
9982
9929
0
3

6704 472 393141 393141 48 48 1226 6748

6704
0
1



1


http://www.sanook.com/
6790

344
19762
19762
411406
411406
49
49
0
1107

6790
1
1
6790
0
<score_cache>90</score_cache>
<score_cdn>13</score_cdn>
<score_gzip>94</score_gzip>
<score_cookies>94</score_cookies>

<score_keep-alive>34</score_keep-alive>
<score_minify>100</score_minify>
<score_combine>100</score_combine>
<score_compress>100</score_compress>
<score_etags>97</score_etags>
1286858795

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/details/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/performance_optimization/cached/

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/optimization_report/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/breakdown/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/domains/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1/screen_shot/cached/


http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1_Cached_waterfall_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1_Cached_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/1_Cached_screen_thumb.jpg

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_waterfall.png http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_optimization.png http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_screen.jpg http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_report.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_IEWPG.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_IEWTR.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/1_Cached_progress.csv 2 http://www.sanook.com/ 5924 963 19138 19138

367870
367870
47
47
0
1634
6003
1
1

5924
0
<score_cache>92</score_cache>
<score_cdn>0</score_cdn>
<score_gzip>100</score_gzip>
<score_cookies>94</score_cookies>
<score_keep-alive>32</score_keep-alive>
<score_minify>-1</score_minify>
<score_combine>100</score_combine>

<score_compress>100</score_compress>
<score_etags>97</score_etags>
1286858848

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/details/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/performance_optimization/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/optimization_report/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/breakdown/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/domains/

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2/screen_shot/cached/


http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2_Cached_waterfall_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2_Cached_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/2_Cached_screen_thumb.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_waterfall.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_optimization.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_screen.jpg

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_report.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_IEWPG.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_IEWTR.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/2_Cached_progress.csv 3 http://www.sanook.com/ 9929 724 77871 77871 966750 966750 241

241
0
2545
9982
0
1
9929
0
<score_cache>98</score_cache>

<score_cdn>0</score_cdn>
<score_gzip>96</score_gzip>
<score_cookies>99</score_cookies>
<score_keep-alive>86</score_keep-alive>
<score_minify>99</score_minify>
<score_combine>0</score_combine>
<score_compress>99</score_compress>
<score_etags>99</score_etags>
1286858870

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/details/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/performance_optimization/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/optimization_report/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/breakdown/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/domains/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/screen_shot/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_waterfall_thumb.png

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_screen_thumb.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_waterfall.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_optimization.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_screen.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_report.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_IEWPG.txt

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_IEWTR.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_progress.csv




http://www.sanook.com/
6385
241
19791
19791

348352
348352
49
49
0
1091
6385
1
1

6385
0
<score_cache>90</score_cache>
<score_cdn>13</score_cdn>
<score_gzip>94</score_gzip>
<score_cookies>94</score_cookies>
<score_keep-alive>34</score_keep-alive>
<score_minify>100</score_minify>
<score_combine>100</score_combine>

<score_compress>100</score_compress>
<score_etags>97</score_etags>
1286858896

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/details/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/performance_optimization/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/optimization_report/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/breakdown/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/domains/

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3/screen_shot/cached/


http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_Cached_waterfall_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_Cached_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/3_Cached_screen_thumb.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_waterfall.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_optimization.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_screen.jpg

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_report.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_IEWPG.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_IEWTR.txt http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/3_Cached_progress.csv 4 http://www.sanook.com/ 8491 250 19820 19820 407356 407356 49

49
0
984
8491
1
1
8491
0
<score_cache>92</score_cache>

<score_cdn>0</score_cdn>
<score_gzip>94</score_gzip>
<score_cookies>92</score_cookies>
<score_keep-alive>32</score_keep-alive>
<score_minify>100</score_minify>
<score_combine>100</score_combine>
<score_compress>100</score_compress>
<score_etags>97</score_etags>
1286858943

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/details/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/performance_optimization/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/optimization_report/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/breakdown/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/domains/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4/screen_shot/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4_Cached_waterfall_thumb.png

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4_Cached_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/4_Cached_screen_thumb.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_waterfall.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_optimization.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_screen.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_report.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_IEWPG.txt

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_IEWTR.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/4_Cached_progress.csv




5


http://www.sanook.com/
5930
564

19517
19517
430723
430723
48
48
0
1316
6069

1
1
5930
0
<score_cache>93</score_cache>
<score_cdn>0</score_cdn>
<score_gzip>100</score_gzip>
<score_cookies>94</score_cookies>
<score_keep-alive>34</score_keep-alive>

<score_minify>-1</score_minify>
<score_combine>100</score_combine>
<score_compress>100</score_compress>
<score_etags>97</score_etags>
1286858994

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/details/cached/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/performance_optimization/cached/ http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/optimization_report/cached/

http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/breakdown/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/domains/
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5/screen_shot/cached/


http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5_Cached_waterfall_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5_Cached_optimization_thumb.png
http://xxxxxxxxxxxxxxxxxxxxx/result/101011_TB/5_Cached_screen_thumb.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_waterfall.png

http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_optimization.png
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_screen.jpg


http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_report.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_IEWPG.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_IEWTR.txt
http://xxxxxxxxxxxxxxxxxxxxx/results/10/10/11/TB/5_Cached_progress.csv


[/code]

Is it always the same page? Also, what version of pagetest/urlblast? The missing data could mean either that pagetest/the browser crashed or that the files had problems uploading to the server (usually it’s because of a crash, particularly if it happens on a specific page).

both use the latest version from http://www.webpagetest.org/forums/showthread.php?tid=375

The test client i downloaded directly from this site today, and the web server i updated a few days ago when the version with the new UI was added.

Its usually similar behaviour for same sites.

Like for the test above, that site will show up some of the time and wont show some of the time.
Can be described into these categories.

  1. For some sites it randomly misses screenshots.
  2. For some sites most of the time the waterfall chart (and the traffic data) of the first view goes missing. ← seems to be happening for particular sites generally.

the test client is on a cheap VPS windows 2003 server with ie8 + flash installed.

The current VPS is single core with 512 MB memory, but ive faced this issue on the bigger ec2 instances as well.

Right now im running it on a win xp vmware, the sample site im testing ( http://www.sanook.com/ ) gets the waterfall charts, but the screenshot is still missing… sounds like browser crash… will look into the logs to digg more…