Test gets stuck

Hi,

I have set up a private instance of WebPageTest. I want to run a test for a url which points to a video on our product website. I increased the Time Out value in wptdriver.ini to 240 seconds as I was getting Timed out error as the test was not getting finished in 2 minutes.

But after doing the changes and running the test, it gets stuck and keeps showing “Test Started 2 mins ago”. However on configured agent, chrome browser opens up and goes to the desired video and even completes the repeat view.

Tests for webpages on the website run perfectly and present the data too. But i’m unable to run the test for urls which point to videos.

Any help on this will be much appreciated.