Details are missing for some steps in the Report

I have executed a script with 15 Steps. I have added event names for all the required areas. It is an e-commerce flow,

  • Login
  • Search for a product
  • Add to Cart
  • Set Delivery date
  • Go to the Cart page
  • Placing the Order
  • Validating the success message
    In this, until the Go to Cart page everything works fine. But the Place order step is displayed below,

    But it is not due to the script issue, because out of 3 runs, at least 1 run can be able to place the order and execute until the end. The rest of the two missing with this information. I try to add a hard wait also in the script but nothing works.
    Can anyone suggest something to address this issue?