Hi everyone, is there anyone who can help me answer a customer’s questions? I really need these questions for a customer by this Saturday. I thank you for your kind availability, I am desperate and I don’t know how.
Instructions for each question:
● Assume you have access to the customer’s DNS and Cloudflare settings
● Type your response as if you are responding over email directly to the customer
● Include your thought process behind each response
● List any tools you would use and why
Test Questions:
- Subject: TTFB higher with CloudFlare on for my site
I noticed that turning on CloudFlare results in a higher TTFB measure for my site. Why is my site slower with CloudFlare enabled?
- Subject: CSS issue with HTTPS
After enabling CloudFlare SSL from my account, my site’s formatting and CSS is either missing or broken. What is causing this?
- Subject:Upload content to CloudFlare
How do I go about uploading my content to CloudFlare now that I’m hosting my content with your service?
- Subject: CloudFlare IPs
I started using CloudFlare about a week ago, and now I noticed in my AWStats all of my web traffic is showing that it’s coming from CloudFlare’s IPs? What gives?
- Subject: Site down, your name servers are down
I am having trouble reaching my website http://example.com/ from different networks. Are your nameservers working properly?
- Subject: Why is my site coming from California?!
My website is hosted in London, but looking at your IPs it shows that you are serving my website from California. Can that be right? Why is that? I thought you were supposed to serve my website from some place close to me?
- Subject: Forbidden error
My website is showing a 403 forbidden error. Please fix this.
- Subject: CloudFlare Nameservers
How are CloudFlare’s nameservers different than the DNS provided by Google DNS or OpenDNS? Can I delegate to CloudFlare nameservers while still using my host’s DNS?
- Subject: Content not Being Cached
After activating CloudFlare on my site, I am seeing that resources on my pages are not being cached:
curl -svo /dev/null roskolniv.us
-
Rebuilt URL to: roskolniv.us/
-
Trying 104.16.27.128…
-
Connected to roskolniv.us (127.0.0.1) port 80 (#0)
GET / HTTP/1.1
User-Agent: curl/7.40.0
Host: roskolniv.us
Accept: /
< HTTP/1.1 200 OK
< Date: Mon, 22 Jun 2015 03:03:59 GMT
< Content-Type: text/html; charset=utf-8
< Transfer-Encoding: chunked
< Connection: keep-alive
< Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0, max-age=0
< Strict-Transport-Security: max-age=10
< X-Powered-By: Express
< Server: cloudflare-nginx
< CF-RAY: 1fa4b922fef517a4-SIN
<
{ [3507 bytes data]
- Connection #0 to host roskolniv.us left intact
Why is CloudFlare’s caching not working on my site?
- Subject: Website is loading slow
My website has been loading slowly the past several days. I’ve seen slowness in Chrome and Firefox. Here is an MTR I ran from my location to my site with CloudFlare enabled:
mtr -rwc 30 roskolniv.us
Start: Mon Feb 2 14:20:02 2015
HOST: beaker.local Loss% Snt Last Avg Best Wrst StDev
1.|-- 10.25.73.1 0.0% 30 6.4 10.0 4.0 82.5 14.3
2.|-- 108.162.209.1 0.0% 30 23.4 9.6 4.5 23.4 5.2
3.|-- xe-0-4-0-7.r05.plalca01.us.bb.gin.ntt.net 10.0% 30 12.0 12.7 5.5 116.9 19.9
4.|-- ae-15.r01.snjsca04.us.bb.gin.ntt.net 10.0% 30 10.6 111.5 16.7 133.1 5.5
5.|-- xe-0-1-0-16.r01.snjsca04.us.ce.gin.ntt.net 0.0% 30 7.8 22.3 6.4 420.5 75.2
6.|-- 198.41.186.76 0.0% 30 9.3 24.3 6.6 252.1 53.8
What’s going on? Is there an issue with my code, settings, and/or my server?