No Request Data On Firefox and Chrome

WebPageTest Private Instances
1

Hello, I have some problems with Firefox and Chrome Agent on Windows XP.
There is no request data when I use Firefox and Chrome Agent, But It is all right on IE agent. Firefox Version is 19.0.2. Also it is not right with version 16. Like this:
[attachment=268]
[attachment=269]

Screen Shot and Load Time is correct.
My webpagetest’s version is 2.10.
May you help me, pls. Thanks!

2

Do you have an antivirus software installed? Just wondering if it is interfering with the code injection. What does your wptdriver.ini look like?

3

Hello, One has antivirus software install, but another agent don’t have. this is my wptdriver.ini

[php]
[WebPagetest]
url=http://192.168.1.50:8080/
location=XP254_FF_Chrome
browser=Chrome
;key=TestKey123
;Automatically install and update support software (Flash, Silverlight, etc)
software=http://www.webpagetest.org/installers/software.dat

[Chrome]
exe=“C:\Program Files\Google\Chrome\Application\chrome.exe”
options=‘–load-extension=“%WPTDIR%\extension” --user-data-dir=“%PROFILE%” --no-proxy-server’
installer=http://www.webpagetest.org/installers/browsers/chrome.dat

[Firefox]
exe=“C:\Program Files\Mozilla Firefox\firefox.exe”
options=‘-profile “%PROFILE%” -no-remote’
installer=http://www.webpagetest.org/installers/browsers/firefox.dat
template=firefox

[Safari]
exe=“%PROGRAM_FILES%\Safari\Safari.exe”
[/php]

4

Hmm, I don’t know what could be going wrong - the ini’s look fine and the agent is obviously hooking into the browser ok since you are getting some timings - it’s just that the network-level data isn’t being captured and I’ve never seen that happen.

I might be able to provide debug builds along with instructions on how to capture the trace output if you want to try that out but I suspect it will just be missing the network data in the traces and may not show any additional information.

5

Just a wild guess here: Does your agent version match your server version?

I recently had an issue trying to use v2.10 agents with v2.7.2 server. Wonky hang on the agents with FF and Chrome. Switched to v2.10 server and the problem went away.