Problems with payments

Hi,

The last three or four months we have had problems making recurring payments with our VISA card on your platform. I called VISA and they told me that they couldn’t fix the issues with webpagetest.org , and that I’ll probably have to call them every time we want to make a payment in order to process it. To reduce the problem, I want to make an annual payment and continue using the platform, but I couldn’t find a way to do it from the web, could you help me with that? We want to make 5000 tests per month.

Thanks!

Hi There,

Could you please share more details about any issues you encountered during your WPT account upgrade process?
To upgrade, you can visit your accounts page and select your desired Pro Plan: Upgrade Link.

Your feedback will help us assist you better.

Regards
Atib